Privacy Policy

Privacy Policy & Terms of Usage

Tadnya ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share while using our website.

This Privacy Policy explains what information we collect, how we collect it, why we collect it, and how we safeguard your information when you visit our website or submit information through our online forms.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

A. Personal Information

When you interact with our website, request a consultation, submit an enquiry, or schedule a meeting, we may collect:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Job Title (if provided)
  • Organization Details
  • Any additional information you voluntarily submit through enquiry forms or Calendly booking forms.

Providing this information is voluntary.

B. Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referring Website
  • Pages Visited
  • Session Duration
  • Click Behaviour
  • Scroll Activity
  • General Website Usage Statistics

This information does not directly identify you and is collected for analytical purposes.

2. How We Collect Information

Information may be collected through the following methods:

Website Contact Forms

Information submitted through contact or enquiry forms available on our website.

Calendly Booking Forms

When you schedule a consultation using Calendly, the information you provide during the booking process is collected to arrange and manage your appointment.

Cookies & Analytics Technologies

Our website may use cookies and similar technologies to understand visitor behaviour and improve website performance.

3. Analytics & Tracking Technologies

To improve our website and user experience, we may use services such as:

  • Google Analytics
  • Microsoft Clarity

These services help us understand:

  • Website traffic
  • Visitor interactions
  • Navigation behaviour
  • Popular pages
  • Performance improvements
  • User experience optimisation

These tools collect aggregated and anonymised information wherever possible and are used solely for website improvement and business insights.

4. How We Use Your Information

We use the information collected for the following purposes:

  • Responding to enquiries
  • Scheduling consultations
  • Providing requested information about our services
  • Sales communication
  • Marketing communication (where consent has been provided)
  • Customer relationship management
  • Improving website performance
  • Website analytics
  • Enhancing user experience
  • Internal reporting
  • Business development

5. Marketing Communications

If you voluntarily submit your contact information, you may receive:

  • Service updates
  • Product information
  • Company announcements
  • Marketing communications
  • Consultation follow-ups

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.

6. Consent

By submitting your information through our website forms or Calendly booking pages, you expressly consent to the collection and use of your personal information for the purposes outlined in this Privacy Policy.

7. Sharing of Information

We value your privacy.

Your personal information:

  • Will NOT be sold to any third parties.
  • Will NOT be rented or traded.
  • Will only be used internally for legitimate business, sales, and marketing purposes.

Information may be shared only where required:

  • To operate our business services.
  • With trusted service providers acting on our behalf (such as appointment scheduling or analytics platforms).
  • To comply with applicable laws or legal obligations.

8. Data Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to your enquiries.
  • Maintain customer relationships.
  • Fulfil legal and business obligations.
  • Support ongoing sales and marketing activities where consent has been provided.

Information is securely deleted or anonymised when it is no longer required.

10. Cookies

Our website may use cookies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyse website traffic.
  • Enhance browsing experience.

You may disable cookies through your browser settings; however, some website functionality may be affected.

11. Third-Party Services

Our website may integrate with trusted third-party services, including:

  • Calendly (appointment scheduling)
  • Google Analytics (website analytics)
  • Microsoft Clarity (user behaviour analytics)

These services operate under their own privacy policies, and we encourage users to review them separately.

12. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request details regarding the information we hold about you.

Requests can be made using the contact information provided on our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with a revised Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details available on our website.